Privacy Policy
BookdSolid ("BookdSolid," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through bookdsolid.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to this Policy.
1. Information We Collect
Information you provide. When you submit a form on the Site, we collect the information you enter, such as your name, business name, phone number, email address, the service you're interested in, and any message you include.
Information collected automatically. Like most websites, we and our service providers may collect standard technical data such as IP address, browser type, device information, pages visited, and referring URLs, including through cookies or similar technologies used by our hosting and analytics providers.
Cookies and the Meta Pixel. We use the Meta (Facebook) Pixel, a tool provided by Meta Platforms, Inc., to measure the effectiveness of our advertising and to understand how visitors use the Site. The Pixel sets cookies and may collect information such as your IP address, the pages and buttons you interact with, and actions you take (for example, submitting our contact form). This information is shared with Meta and may be used to deliver and measure ads and to build audiences for advertising. The Meta Pixel and any non-essential cookies do not load until you accept them using the cookie banner shown when you first visit the Site. You can decline at any time, and declining does not affect your ability to use the Site or its forms. To clear or change your choice, clear this site's data in your browser and the banner will appear again. You can learn more about how Meta uses data in its Privacy Policy and manage your ad preferences in your Facebook settings.
2. How We Use Your Information
- To respond to your inquiry and provide the Services you request;
- To send you updates about your request, scheduling, and appointments;
- To send marketing communications where you have consented to receive them;
- To operate, improve, and secure the Site and our Services;
- To comply with legal obligations and enforce our Terms of Use.
3. SMS / Text Messaging Program
When you check the consent box on our contact form, you agree to receive SMS text messages and phone calls from BookdSolid at the number you provide. Messages may include responses to your inquiry, updates on your request, appointment reminders, and marketing messages.
- Message frequency varies based on your activity and inquiry.
- Message and data rates may apply according to your mobile carrier plan.
- Opt out anytime: reply STOP to any message to unsubscribe. Reply HELP for assistance, or contact us at (843) 472-9119 or info@bookdsolid.com.
- Consent is not a condition of purchase of any Services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared with or sold to any third party.
4. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate — such as our website hosting, form/automation, CRM, scheduling, and messaging-delivery providers — and who may process your information solely to provide those services to us;
- Advertising and analytics partners, specifically Meta Platforms, Inc., through the Meta Pixel described in Section 1, but only after you have accepted cookies. Some U.S. state privacy laws may treat this type of cookie-based advertising as a "sale" or "sharing" of personal information; you can opt out simply by declining cookies on our banner;
- Legal authorities when required by law, subpoena, or to protect our rights, safety, or property;
- A successor entity in the event of a merger, acquisition, or sale of assets, in which case this Policy will continue to apply to your information.
As stated above, mobile phone numbers and SMS consent are never shared with third parties for their own marketing purposes.
5. Data Retention
We keep your information for as long as needed to respond to your inquiry, provide the Services, maintain business records (including records of communication consent), and meet legal obligations. You may request deletion at any time (see Section 7).
6. Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Your Choices & Rights
- SMS: reply STOP to any text to opt out of messages.
- Email: use the unsubscribe link in any marketing email, or reply asking to be removed.
- Access, correction, deletion: email info@bookdsolid.com and we will honor your request as required by applicable law.
Depending on where you live, you may have additional rights under state privacy laws. We honor applicable rights requests regardless of your state of residence.
8. Children's Privacy
The Site is intended for business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
9. Changes to This Policy
We may update this Policy from time to time. The "Effective date" above reflects the latest revision. Material changes will be posted on this page.
10. Contact Us
- Email: info@bookdsolid.com
- Phone: (843) 472-9119
- Website: bookdsolid.com